Treasure Data incident

[EU region] Profiles API - Degraded Performance

Notice Resolved View vendor source →

Treasure Data experienced a notice incident on June 25, 2024 affecting CDP Personalization - Lookup API and CDP Personalization - Ingest API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 01:28 PM UTC
Resolved
Jun 25, 2024, 01:28 PM UTC
Duration
—
Detected by Pingoru
Jun 25, 2024, 01:28 PM UTC

Affected components

CDP Personalization - Lookup APICDP Personalization - Ingest API

Update timeline

  1. resolved Jun 25, 2024, 01:28 PM UTC

    Between 2:02 a.m. and 5:47 a.m. PDT, the CDP Personalization API experienced elevated API error rates. The engineering team identified the computing instance causing the issue and implemented a fix. The problem has been resolved already. The Personalization API clients that equip error retry observed no issue. We apologize for any inconvenience caused. If you have any questions about it, please contact [email protected]