Treasure Data incident
[Tokyo, AP03 Region] Custom Script Workflow error
Treasure Data experienced a major incident on August 29, 2024 affecting Workflow and Workflow, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2024, 10:14 AM UTC
Custom Script from workflow fails due to an ongoing incident with our infrastructure provider (AWS). Error example: Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out We are actively working on the issue on our end.
- monitoring Aug 29, 2024, 10:30 AM UTC
The error rate is decreased. Please rerun the failed workflow if needed. We observed errors with the custom script between 8 am and 10 am UTC on August 29th. We keep monitoring the issue carefully.
- resolved Aug 29, 2024, 10:59 AM UTC
Our infrastructure provider (AWS) issue is resolved and we don't observe new errors for now. Please rerun the failed workflow if needed