Treasure Data incident

[EU Region] Trino/Presto - Degraded performance

Minor Resolved View vendor source →

Treasure Data experienced a minor incident on December 8, 2024 affecting Presto Query Engine, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2024, 07:48 PM UTC
Resolved
Dec 08, 2024, 08:27 PM UTC
Duration
39m
Detected by Pingoru
Dec 08, 2024, 07:48 PM UTC

Affected components

Presto Query Engine

Update timeline

  1. investigating Dec 08, 2024, 07:48 PM UTC

    Some users may be experiencing degraded performance when running presto or trino jobs. We are investigating the incident. At present all users in the EU central region may be affected.

  2. monitoring Dec 08, 2024, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2024, 08:27 PM UTC

    This incident has been resolved.