Treasure Data incident
[US Region] Hive Jobs and the Result Export jobs triggered from Hive Jobs are not functioning properly
Treasure Data experienced a critical incident on April 9, 2025 affecting Data Connector Integrations and Hadoop / Hive Query Engine, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2025, 01:24 AM UTC
We are currently investigating an issue where Hive Jobs and the Result Export jobs triggered from Hive Jobs are not functioning properly. Our team is actively looking into the cause of the issue. We will provide updates as soon as more information becomes available.
- monitoring Apr 09, 2025, 01:49 AM UTC
We have identified the root cause and applied a hotfix. The issue was that Hive Jobs were unable to start properly, which in turn caused some Result Export jobs triggered from those Hive Jobs to fail. We are currently monitoring the system to ensure that the situation continues to improve.
- resolved Apr 09, 2025, 03:22 AM UTC
We have confirmed that Hive jobs are now working properly, and the related Result Export jobs are functioning as expected. The impact occurred between April 8, 16:00 UTC and April 9, 01:35 UTC. If you had any jobs that failed during the affected time window, please re-run them as needed. We sincerely apologize for the inconvenience this my have caused.