Tray.io experienced a minor incident on December 4, 2025 affecting Workflow Execution, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Workflow Execution
Update timeline
- investigating Dec 04, 2025, 05:25 PM UTC
EMEA Users leveraging the on-premise agent have been experiencing degraded performance and delayed workflow executions since 5 PM UTC. We apologize for any inconvenience this ongoing incident may be causing. If you have any questions or concerns, please feel free to contact us at [email protected].
- investigating Dec 04, 2025, 06:24 PM UTC
We are continuing to investigate this issue.
- resolved Dec 04, 2025, 06:26 PM UTC
This incident has been resolved.