Tray.ai incident
Degraded Application Performance - Gmail Trigger EU
Tray.ai experienced a minor incident on June 12, 2025 affecting Workflow Execution and Workflow Triggers, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:27 PM UTC
Beginning at 18:11 GMT, users may have begun experiencing issues with the Gmail trigger. Customers on the EU server may have had difficulties logging in to the Tray application as well. We are currently investigating the source and will continue to update here. We apologize for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected].
- resolved Jun 12, 2025, 07:22 PM UTC
This incident has been resolved and all our systems are operational. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.