Tray.ai experienced a minor incident on June 18, 2025 affecting Workflow Execution, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Workflow Execution
Update timeline
- investigating Jun 18, 2025, 02:55 PM UTC
Beginning at 14:40 GMT, EU customers may have begun experiencing issues with executions of their on-prem connectors. We are investigating at this time and will continue to update the status here. Please reach out to [email protected] if you have any questions or concerns at this time.
- resolved Jun 18, 2025, 03:04 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.