Tray.ai experienced a notice incident on October 11, 2024, lasting 2d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 11, 2024, 09:18 PM UTC
We are currently investigating an issue affecting data tables. We apologize for any inconvenience this incident may have caused. Thank you for your understanding.
- monitoring Oct 11, 2024, 10:15 PM UTC
Our engineering teams have applied a fix and are currently monitoring the results. During this incident, datatable connectors encountered 503 errors from 7:45 PM (BST) to 10:45 PM. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Oct 14, 2024, 11:53 AM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.