Tray.ai experienced a minor incident on November 11, 2024 affecting Workflow Builder App, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2024, 08:58 AM UTC
We are currently investigating an issue when enabling a new workflow or changing the trigger of an existing workflow for US instances. Workflows should eventually enable or reflect changes after a delay. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please reach out to us at [email protected]
- monitoring Nov 11, 2024, 09:14 AM UTC
Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Nov 11, 2024, 09:29 AM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.