Tray.ai experienced a minor incident on November 27, 2024 affecting Workflow Execution, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2024, 04:35 PM UTC
We are currently investigating an issue that is causing unexpected behaviours within the Tray application for EU on-prem users. If you have any questions or concerns, please feel free to reach out to [email protected].
- monitoring Nov 27, 2024, 04:46 PM UTC
Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- resolved Nov 27, 2024, 05:05 PM UTC
This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.