Tray.ai incident

Degraded Application Performance in EU

Minor Resolved View vendor source →

Tray.ai experienced a minor incident on March 11, 2025 affecting Workflow Execution, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 02:22 PM UTC
Resolved
Mar 11, 2025, 02:55 PM UTC
Duration
32m
Detected by Pingoru
Mar 11, 2025, 02:22 PM UTC

Affected components

Workflow Execution

Update timeline

  1. investigating Mar 11, 2025, 02:39 PM UTC

    Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.

  2. monitoring Mar 11, 2025, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2025, 02:55 PM UTC

    Workflow executions on the EU platform may have experienced some degraded performance between 14:22 GMT and 14:56 GMT. This incident has been resolved, and all our systems are operational.