- Detected by Pingoru
- Jun 17, 2026, 01:13 PM UTC
- Resolved
- Jun 17, 2026, 02:42 PM UTC
- Duration
- 1h 28m
Affected: Mosaic Portal EuropeMosaic Portal USMosaic Portal CanadaMosaic Portal Australia
Timeline · 5 updates
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investigating Jun 17, 2026, 01:13 PM UTC
Access to the Transmit Security Portal may be degraded at this time. Users may experience temporary unavailability or encounter issues loading certain pages. Our team is actively investigating the issue.
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identified Jun 17, 2026, 01:29 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 17, 2026, 01:52 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Jun 17, 2026, 01:53 PM UTC
We are continuing to monitor for any further issues.
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resolved Jun 17, 2026, 02:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 09:32 PM UTC
- Resolved
- Jun 04, 2026, 09:42 PM UTC
- Duration
- 9m
Affected: Detection and Response US
Timeline · 3 updates
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investigating Jun 04, 2026, 09:32 PM UTC
DRS UI functionality may be degraded. The issue has been detected by the monitoring system and is currently under review.
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identified Jun 04, 2026, 09:38 PM UTC
The issue has been identified and remediation efforts are underway.
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resolved Jun 04, 2026, 09:42 PM UTC
The incident has been resolved, full functionality is restored.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 10:04 PM UTC
- Resolved
- May 29, 2026, 10:24 PM UTC
- Duration
- 20m
Affected: Detection and Response US
Timeline · 2 updates
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monitoring May 29, 2026, 10:04 PM UTC
Some DRS API calls may result in 4XX or 5XX errors. The issue started at 21:25 UTC and is currently under investigation.
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resolved May 29, 2026, 10:24 PM UTC
The issue has been identified, system is fully operation. Post incident investigation is ongoing.
Read the full incident report →
- Detected by Pingoru
- May 24, 2026, 07:15 PM UTC
- Resolved
- May 24, 2026, 11:58 PM UTC
- Duration
- 4h 43m
Affected: Detection and Response US
Timeline · 2 updates
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identified May 24, 2026, 07:15 PM UTC
Starting at 18:00 UTC, Detection and Response Services Recommendations is experiencing a limited UI impact. For existing actions, the asynchronously reported user_id and action_result fields are not displayed in the console. All other system functionality remains fully operational, and new actions continue to appear in the console without interruption, excluding these specific fields.
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resolved May 24, 2026, 11:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 03:00 PM UTC
- Resolved
- May 18, 2026, 06:32 PM UTC
- Duration
- 3h 31m
Affected: Identity Orchestration Sandbox
Timeline · 2 updates
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identified May 18, 2026, 03:00 PM UTC
Identity Orchestration – Sub-Journey Step Parameters Cannot Be Updated
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resolved May 18, 2026, 06:32 PM UTC
The issue is now resolved, the Sandbox environment is fully operational
Read the full incident report →
- Detected by Pingoru
- Apr 12, 2026, 12:19 PM UTC
- Resolved
- Apr 12, 2026, 12:59 PM UTC
- Duration
- 39m
Affected: Mosaic Portal Europe
Timeline · 5 updates
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investigating Apr 12, 2026, 12:19 PM UTC
The Admin Portal is currently experiencing issues, and we are actively investigating the problem
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identified Apr 12, 2026, 12:34 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 12, 2026, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Apr 12, 2026, 12:58 PM UTC
We are continuing to monitor for any further issues.
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resolved Apr 12, 2026, 12:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 29, 2026, 09:29 AM UTC
- Resolved
- Mar 29, 2026, 10:15 AM UTC
- Duration
- 46m
Affected: Authentication USIdentity Management US
Timeline · 4 updates
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investigating Mar 29, 2026, 09:29 AM UTC
We are currently resolving the issue
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identified Mar 29, 2026, 10:08 AM UTC
We are continuing to investigate the issue
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monitoring Mar 29, 2026, 10:13 AM UTC
A configuration update has been applied, and all services have returned to normal operation
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resolved Mar 29, 2026, 10:15 AM UTC
This issue is resolved
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 02:00 PM UTC
- Resolved
- Mar 25, 2026, 02:25 PM UTC
- Duration
- 24m
Affected: Authentication EuropeIdentity Management EuropeIdentity Verification EuropeIdentity Orchestration EuropeMosaic Portal Europe
Timeline · 3 updates
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investigating Mar 25, 2026, 02:00 PM UTC
We’re currently experiencing degraded service in the EU region. Our engineering team is actively investigating and working to restore normal operation.
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monitoring Mar 25, 2026, 02:18 PM UTC
Service in the EU region has returned to normal. Our team is continuing to monitor the environment to ensure stability.
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resolved Mar 25, 2026, 02:25 PM UTC
The incident is now resolved
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2026, 09:35 PM UTC
- Resolved
- Jan 27, 2026, 10:25 PM UTC
- Duration
- 50m
Affected: Detection and Response US
Timeline · 4 updates
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investigating Jan 27, 2026, 09:35 PM UTC
We are currently investigating this issue
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identified Jan 27, 2026, 10:18 PM UTC
The issue has been identified and a fix is being implemented
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monitoring Jan 27, 2026, 10:19 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 27, 2026, 10:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 05:30 PM UTC
- Resolved
- Dec 15, 2025, 06:45 PM UTC
- Duration
- 1h 14m
Affected: Detection and Response US
Timeline · 4 updates
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investigating Dec 15, 2025, 05:30 PM UTC
Latency affecting DRS recommendations has been identified and is being addressed.
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identified Dec 15, 2025, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 15, 2025, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 15, 2025, 06:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:13 AM UTC
- Resolved
- Dec 05, 2025, 09:21 AM UTC
- Duration
- 7m
Affected: Detection and Response EuropeAuthentication EuropeIdentity Management EuropeIdentity Verification EuropeIdentity Orchestration EuropeBindID EuropeMosaic Portal EuropeDetection and Response USAuthentication USIdentity Management USIdentity Verification USIdentity Orchestration USBindID USMosaic Portal USDetection and Response CanadaAuthentication CanadaIdentity Management CanadaIdentity Verification CanadaIdentity Orchestration CanadaBindID SandboxMosaic Portal CanadaDetection and Response AustraliaAuthentication AustraliaIdentity Management AustraliaIdentity Verification AustraliaIdentity Orchestration AustraliaMosaic Portal AustraliaDetection and Response SandboxAuthentication SandboxIdentity Management SandboxIdentity Verification SandboxIdentity Orchestration Sandbox
Timeline · 3 updates
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investigating Dec 05, 2025, 09:13 AM UTC
We are currently investigating this issue.
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investigating Dec 05, 2025, 09:15 AM UTC
We are continuing to investigate this issue.
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resolved Dec 05, 2025, 09:21 AM UTC
Cloudflare appears to be stable and all services are operational. We continue to monitor the situation.
Read the full incident report →
- Detected by Pingoru
- Nov 20, 2025, 10:02 AM UTC
- Resolved
- Nov 20, 2025, 10:32 AM UTC
- Duration
- 29m
Affected: Detection and Response Europe
Timeline · 4 updates
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investigating Nov 20, 2025, 10:02 AM UTC
We are currently investigating this issue.
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identified Nov 20, 2025, 10:25 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Nov 20, 2025, 10:28 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Nov 20, 2025, 10:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:01 PM UTC
- Resolved
- Nov 18, 2025, 05:22 PM UTC
- Duration
- 5h 21m
Affected: Detection and Response EuropeAuthentication EuropeIdentity Management EuropeIdentity Verification EuropeIdentity Orchestration EuropeBindID EuropeMosaic Portal EuropeDetection and Response USAuthentication USIdentity Management USIdentity Verification USIdentity Orchestration USBindID USMosaic Portal USDetection and Response CanadaAuthentication CanadaIdentity Management CanadaIdentity Verification CanadaIdentity Orchestration CanadaBindID SandboxMosaic Portal CanadaDetection and Response AustraliaAuthentication AustraliaIdentity Management AustraliaIdentity Verification AustraliaIdentity Orchestration AustraliaMosaic Portal AustraliaDetection and Response SandboxAuthentication SandboxIdentity Management SandboxIdentity Verification SandboxIdentity Orchestration Sandbox
Timeline · 4 updates
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investigating Nov 18, 2025, 12:01 PM UTC
Investigating: We are currently investigating issues related to Cloudflare that may be impacting service
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monitoring Nov 18, 2025, 12:30 PM UTC
Cloudflare are stating that the issue should be resolved
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monitoring Nov 18, 2025, 04:40 PM UTC
The situation on the provider’s side is still evolving, and we are closely monitoring their recovery efforts.
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resolved Nov 18, 2025, 05:22 PM UTC
All services have returned to normal operation
Read the full incident report →
- Detected by Pingoru
- Nov 16, 2025, 09:30 AM UTC
- Resolved
- Nov 16, 2025, 10:30 AM UTC
- Duration
- 1h
Timeline · 1 update
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resolved Nov 16, 2025, 11:55 AM UTC
Some authentication methods, including passkeys and TOTP, may experience temporary degradation due to scheduled maintenance
Read the full incident report →
- Detected by Pingoru
- Nov 09, 2025, 04:43 PM UTC
- Resolved
- Nov 09, 2025, 05:50 PM UTC
- Duration
- 1h 7m
Affected: Detection and Response EuropeDetection and Response US
Timeline · 4 updates
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investigating Nov 09, 2025, 04:43 PM UTC
We are currently investigating this issue.
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identified Nov 09, 2025, 04:56 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Nov 09, 2025, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Nov 09, 2025, 05:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 28, 2025, 05:15 AM UTC
- Resolved
- Oct 28, 2025, 06:11 AM UTC
- Duration
- 55m
Affected: Authentication EuropeIdentity Management EuropeAuthentication USIdentity Management USAuthentication CanadaIdentity Management CanadaAuthentication AustraliaIdentity Management AustraliaAuthentication SandboxIdentity Management Sandbox
Timeline · 4 updates
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investigating Oct 28, 2025, 05:15 AM UTC
We’ve identified issues impacting the Activity Logs for A+ and Identity Management, our team is currently investigating and working on a fix. There is no impact on end users activity.
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identified Oct 28, 2025, 05:31 AM UTC
The issue has been identified and a hot-fix is being implemented
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monitoring Oct 28, 2025, 05:49 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 28, 2025, 06:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 09:44 PM UTC
- Resolved
- Oct 21, 2025, 01:20 AM UTC
- Duration
- 3h 35m
Affected: Authentication USMosaic Portal US
Timeline · 3 updates
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investigating Oct 20, 2025, 09:44 PM UTC
Login and authentication issue were identified, Transmit Security team is investigating this issue.
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investigating Oct 20, 2025, 10:00 PM UTC
All the services has been restored and are operating normally.
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resolved Oct 21, 2025, 01:20 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 09:51 AM UTC
- Resolved
- Oct 20, 2025, 10:45 AM UTC
- Duration
- 53m
Timeline · 4 updates
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investigating Oct 20, 2025, 09:51 AM UTC
AWS is currently experiencing issues. We are actively monitoring the service status, and so far, we have not identified any impact on our systems
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monitoring Oct 20, 2025, 10:01 AM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 20, 2025, 10:01 AM UTC
We are continuing to monitor for any further issues.
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resolved Oct 20, 2025, 10:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2025, 03:26 PM UTC
- Resolved
- Oct 05, 2025, 02:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 05, 2025, 03:26 PM UTC
Service degradation in DRS - increased latency and elevated error rate, issue identified and handled immideately
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2025, 04:32 PM UTC
- Resolved
- Sep 29, 2025, 05:53 PM UTC
- Duration
- 1h 20m
Affected: Identity Orchestration US
Timeline · 4 updates
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investigating Sep 29, 2025, 04:32 PM UTC
We are experiencing performance degradation in the Identity Orchestration, the issue has been identified and is currently under investigation.
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investigating Sep 29, 2025, 05:51 PM UTC
We are continuing to investigate this issue.
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investigating Sep 29, 2025, 05:52 PM UTC
We are continuing to investigate this issue.
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resolved Sep 29, 2025, 05:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2025, 04:36 PM UTC
- Resolved
- Jul 29, 2025, 06:47 PM UTC
- Duration
- 2h 10m
Affected: BindID US
Timeline · 2 updates
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investigating Jul 29, 2025, 04:36 PM UTC
We are currently investigating this issue
-
resolved Jul 29, 2025, 06:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2025, 06:44 PM UTC
- Resolved
- Jul 13, 2025, 07:05 PM UTC
- Duration
- 21m
Affected: Identity Orchestration EuropeIdentity Orchestration USIdentity Orchestration CanadaIdentity Orchestration AustraliaIdentity Orchestration Sandbox
Timeline · 3 updates
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investigating Jul 13, 2025, 06:44 PM UTC
Web SDK version 1.16.2 hides IDO APIs. Web applications that consume the SDK through the 'latest version' URL receive an error when trying to invoke IDO journeys. Applications that use older versions of the SDK are not impacted. We are currently investigating the issue.
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identified Jul 13, 2025, 07:02 PM UTC
The issue has been identified and is currently in the process of being fixed
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resolved Jul 13, 2025, 07:05 PM UTC
The incident is resolved
Read the full incident report →
- Detected by Pingoru
- Jun 30, 2025, 10:51 AM UTC
- Resolved
- Jun 29, 2025, 03:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 30, 2025, 10:51 AM UTC
Service degradation from 18:10, affecting DRS US customers. console events are coming delayed. There is no impact on: data loss / error rates / latency, or general real-time API
Read the full incident report →