Transmit Security incident

Service degradation in DRS

Minor Resolved View vendor source →

Transmit Security experienced a minor incident on October 12, 2026 affecting Detection and Response Europe and Detection and Response US and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 08:56 AM UTC
Resolved
Oct 12, 2026, 09:38 AM UTC
Duration
41m
Detected by Pingoru
Oct 12, 2026, 08:56 AM UTC

Affected components

Detection and Response EuropeDetection and Response USDetection and Response CanadaDetection and Response AustraliaDetection and Response Sandbox

Update timeline

  1. investigating Oct 12, 2026, 08:56 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 12, 2026, 09:02 AM UTC

    We are investigating an issue affecting customers who call the backend /trigger-action endpoint using SDK version 2.7.0. Affected customers may intermittently receive expired session token errors. The issue appears related to changes made to session token expiration handling in this release. Our team is working to identify the root cause and determine the full scope and impact. We are also evaluating a rollback of SDK version 2.7.0. We will provide an update as soon as more information is available.

  3. identified Oct 12, 2026, 09:15 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 12, 2026, 09:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 12, 2026, 09:38 AM UTC

    This incident has been resolved.