Transmit Security incident

Web SDK version 1.16.2 hides IDO APIs. Web applications that consume the SDK through the 'latest version' URL receive an error when trying to invoke IDO journeys. Applications that use older versions of the SDK are not impacted

Minor Resolved View vendor source →

Transmit Security experienced a minor incident on July 13, 2025 affecting Identity Orchestration Europe and Identity Orchestration US and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2025, 06:44 PM UTC
Resolved
Jul 13, 2025, 07:05 PM UTC
Duration
21m
Detected by Pingoru
Jul 13, 2025, 06:44 PM UTC

Affected components

Identity Orchestration EuropeIdentity Orchestration USIdentity Orchestration CanadaIdentity Orchestration AustraliaIdentity Orchestration Sandbox

Update timeline

  1. investigating Jul 13, 2025, 06:44 PM UTC

    Web SDK version 1.16.2 hides IDO APIs. Web applications that consume the SDK through the 'latest version' URL receive an error when trying to invoke IDO journeys. Applications that use older versions of the SDK are not impacted. We are currently investigating the issue.

  2. identified Jul 13, 2025, 07:02 PM UTC

    The issue has been identified and is currently in the process of being fixed

  3. resolved Jul 13, 2025, 07:05 PM UTC

    The incident is resolved