Transmit Security incident
Authentication and login problems in the US
Transmit Security experienced a notice incident on October 20, 2025 affecting Authentication US and Mosaic Portal US, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication USMosaic Portal US
Update timeline
- investigating Oct 20, 2025, 09:44 PM UTC
Login and authentication issue were identified, Transmit Security team is investigating this issue.
- investigating Oct 20, 2025, 10:00 PM UTC
All the services has been restored and are operating normally.
- resolved Oct 21, 2025, 01:20 AM UTC
This incident has been resolved.