Transmit Security incident
Activity logs are missing in A+ / IDM
Transmit Security experienced a minor incident on October 28, 2025 affecting Authentication Europe and Identity Management Europe and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication EuropeIdentity Management EuropeAuthentication USIdentity Management USAuthentication CanadaIdentity Management CanadaAuthentication AustraliaIdentity Management AustraliaAuthentication SandboxIdentity Management Sandbox
Update timeline
- investigating Oct 28, 2025, 05:15 AM UTC
We’ve identified issues impacting the Activity Logs for A+ and Identity Management, our team is currently investigating and working on a fix. There is no impact on end users activity.
- identified Oct 28, 2025, 05:31 AM UTC
The issue has been identified and a hot-fix is being implemented
- monitoring Oct 28, 2025, 05:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 06:11 AM UTC
This incident has been resolved.