TransBit incident

Interruption in order placement APIs

Major Resolved View vendor source →

TransBit experienced a major incident on January 19, 2025, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2025, 03:30 AM UTC
Resolved
Jan 19, 2025, 03:45 AM UTC
Duration
15m
Detected by Pingoru
Jan 19, 2025, 03:30 AM UTC

Update timeline

  1. resolved Jan 19, 2025, 05:42 AM UTC

    For about 15 minutes we observed an increase in number of request timeouts for order placement and cancellation for REST and FIX APIs. This was caused by a short period of connectivity issues occurred inside AWS infrastructure resulting in several internal services being impacted. The network issues seem to have been resolved. We have observed further connectivity issues after this incident but with less intensity and impact.