Trainerize incident

Intermittent outages on Trainerize web app and Trainerize.com website

Notice Resolved View vendor source →

Trainerize experienced a notice incident on December 2, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2022, 04:40 AM UTC
Resolved
Nov 09, 2022, 08:30 PM UTC
Duration
—
Detected by Pingoru
Dec 02, 2022, 04:40 AM UTC

Update timeline

  1. resolved Dec 02, 2022, 04:40 AM UTC

    Around 12:26 PM PST Trainerize web app (xxxx.trainerize.com) and Trainerize.com website (www.trainerize.com) have intermittent outages. The API and Trainerize.me still works fine. Around 1:19 PM PST system performance returned to normal. Root cause AWS confirmed they had an outage during that period of time. Resolution Contacted AWS on support chat. And AWS claimed they fixed the issue. Our system went back to normal, 10 mins after they claimed the issue was resolved.