Trainerize incident

Unexpected outage - Our engineers are currently investigating. We will provide an update ASAP.

Notice Resolved View vendor source →

Trainerize experienced a notice incident on February 2, 2023, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2023, 05:40 AM UTC
Resolved
Feb 02, 2023, 06:00 AM UTC
Duration
20m
Detected by Pingoru
Feb 02, 2023, 05:40 AM UTC

Update timeline

  1. investigating Feb 02, 2023, 05:40 AM UTC

    ⚠️ Trainerize is currently experiencing an unexpected outage. We apologize for the inconvenience and want you to know we are working hard to get things back online as fast as possible. We'll keep you posted on any status changes. Thanks for your patience.

  2. resolved Feb 02, 2023, 06:00 AM UTC

    ✅ FIXED: Hi everyone, the issue has been identified and has occurred during a regular maintenance platform update. Our team has restored access to the app, and we are currently monitoring app performance. Please let us know if you continue to experience any other issues. Thank you for your patience and we apologize for any disruption this may have brought to your coaching!