Trainerize experienced a notice incident on December 26, 2023, lasting 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 26, 2023, 09:11 PM UTC
Hello all, our team is actively investigating performance issues causing delays and unresponsiveness on both the web and mobile app. We'll provide an update at the earliest opportunity. Apologies for any inconvenience.
- monitoring Dec 26, 2023, 09:15 PM UTC
Our team has refreshed the database queries, and we’re monitoring app performance.
- resolved Dec 26, 2023, 09:19 PM UTC
This incident has been resolved.