Trainerize incident

Service Interruption for Web Users - Our engineers are currently investigating. We will provide an update ASAP.

Critical Resolved View vendor source →

Trainerize experienced a critical incident on February 14, 2024, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 07:57 PM UTC
Resolved
Feb 14, 2024, 08:41 PM UTC
Duration
44m
Detected by Pingoru
Feb 14, 2024, 07:57 PM UTC

Update timeline

  1. investigating Feb 14, 2024, 07:57 PM UTC

    Users attempting to log into ABC Trainerize via a web browser may be experiencing difficulties. We are actively investigating. We apologize for any inconvenience this may cause and want to assure you that we are taking all necessary steps to rectify the issue. In the meantime, we ask that you monitor our status page alerts for the most up-to-date information on the situation.

  2. investigating Feb 14, 2024, 08:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 14, 2024, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 14, 2024, 08:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 14, 2024, 08:41 PM UTC

    This incident has been resolved. Thank you for your patience while our teams worked toward a resolution.