Trainerize experienced a major incident on March 11, 2024, lasting 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 11, 2024, 09:27 PM UTC
We've recently received reports regarding slow loading times on our platform. Our dedicated team is actively investigating the issue to ensure a swift resolution and restore optimal performance. We understand the importance of a seamless experience, and we sincerely apologize for any inconvenience caused. Your patience and cooperation during this time are greatly appreciated. Please rest assured that we're working diligently behind the scenes to address this matter promptly.
- monitoring Mar 11, 2024, 09:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2024, 10:03 PM UTC
This incident has been resolved.