Trainerize experienced a critical incident on March 18, 2024 affecting trainerize web users and trainerize mobile users, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
trainerize web userstrainerize mobile users
Update timeline
- investigating Mar 18, 2024, 10:23 PM UTC
We are aware that some users are seeing slow loading and unresponsiveness. We are actively investigating and will provide updates as we know more.
- monitoring Mar 18, 2024, 10:35 PM UTC
We have identified the root cause. All users should be able to login and use the platform as expected. We will continue to monitor.
- resolved Mar 18, 2024, 10:49 PM UTC
This incident has been resolved.