Trainerize experienced a major incident on May 2, 2024 affecting trainerize web users and trainerize mobile users, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
trainerize web userstrainerize mobile users
Update timeline
- investigating May 02, 2024, 07:05 PM UTC
We are investigating reports that emails generated by the ABC Trainerize platform such as password resets and client invites are not sending. We are actively investigating and will update here as we progress!
- monitoring May 02, 2024, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2024, 07:28 PM UTC
This incident has been resolved.