Trainerize experienced a major incident on May 8, 2024 affecting trainerize web users and trainerize mobile users, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
trainerize web userstrainerize mobile users
Update timeline
- investigating May 08, 2024, 08:14 PM UTC
We are aware that some users are seeing slow loading times and that some aspects of the platform are not loading. We are actively investigating and will share updates as we have them.
- investigating May 08, 2024, 08:15 PM UTC
We are continuing to investigate this issue.
- monitoring May 08, 2024, 08:20 PM UTC
We have implemented a fix and are monitoring.
- resolved May 09, 2024, 12:05 AM UTC
This incident has been resolved.