Trainerize experienced a major incident on November 21, 2024 affecting trainerize web users, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
trainerize web users
Update timeline
- investigating Nov 21, 2024, 02:05 PM UTC
We are aware that some users are having issues logging in and reports of challenges with certain portions of the platform not loading and/or acting inconsistently. We are actively investigating!
- monitoring Nov 21, 2024, 02:52 PM UTC
We have identified the root cause and implemented a fix! We appreciate your patience while we investigated.
- resolved Nov 21, 2024, 03:01 PM UTC
This incident has been resolved.