Trainerize experienced a minor incident on February 25, 2025 affecting trainerize web users, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 25, 2025, 01:03 AM UTC
We are aware that some users are experiencing performance and slowness issues over the past few days. Our team has been hard at work identifying the root cause, and we’ve implemented a fix that we expect will fully resolve these issues by Wednesday, February 26th. You can stay updated online by subscribing to this page! We truly apologize for any inconvenience this may have caused. We’re taking steps to ensure this doesn’t happen again in the future. Thank you for your patience and understanding!
- resolved Feb 27, 2025, 12:23 AM UTC
Thanks to the improvements we made during yesterday’s maintenance, we’ve seen significant performance enhancements, and we have decided that a database maintenance is no longer required tonight! What this means for you: ✔️ No downtime tonight – ABC Trainerize will remain fully accessible on web & mobile. ✔️ We’re continuing to monitor and assess further improvements. ✔️ If a database upgrade is needed at a later time, we’ll schedule it in the coming weeks and keep you informed well in advance.