Trainerize incident

Nutrition, Calendar and Timeline Not Loading

Major Resolved View vendor source →

Trainerize experienced a major incident on February 27, 2025 affecting trainerize web users and trainerize mobile users, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 09:26 PM UTC
Resolved
Feb 27, 2025, 10:17 PM UTC
Duration
51m
Detected by Pingoru
Feb 27, 2025, 09:26 PM UTC

Affected components

trainerize web userstrainerize mobile users

Update timeline

  1. investigating Feb 27, 2025, 09:26 PM UTC

    We are aware of reports that users are having issues with the Calendar & Timeline not loading. This is impacting visibility to activities, meals and summaries. Our team is aware and actively investigating. Thank you for the patience!

  2. investigating Feb 27, 2025, 09:45 PM UTC

    We are still actively investigating to determine the root cause of these issues. Thank you to everyone who has reached out to let us know! We will continue to post updates here.

  3. monitoring Feb 27, 2025, 09:59 PM UTC

    We have identified the root cause and implemented a fix to address it. All features are now back online and accessible. Thank you for the patience while we worked to resolve this issue!

  4. resolved Feb 27, 2025, 10:17 PM UTC

    This incident has been resolved.