Trainerize incident

Service Interuption

Minor Resolved View vendor source →

Trainerize experienced a minor incident on March 24, 2025 affecting trainerize.com and trainerize web users and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 01:32 AM UTC
Resolved
Mar 24, 2025, 02:56 AM UTC
Duration
1h 23m
Detected by Pingoru
Mar 24, 2025, 01:32 AM UTC

Affected components

trainerize.comtrainerize web userstrainerize mobile usersAPI

Update timeline

  1. investigating Mar 24, 2025, 01:32 AM UTC

    ⚠️ Hi everyone, we are currently experiencing a service interruption. Our team is actively working to restore service as quickly as possible. We will provide updates as soon as we have more information. Thank you for your patience!

  2. investigating Mar 24, 2025, 01:43 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 24, 2025, 02:09 AM UTC

    ✅ Our team has implemented a fix and we are monitoring. Please let us know if you continue to experience any issues. Thank you and we apologize for any inconvenience with the web app tonight.

  4. resolved Mar 24, 2025, 02:56 AM UTC

    The issue has been resolved. ABC Trainerize is back up and running! We apologize for any inconveniences and thank you for your patience and understanding. If you are experiencing any other issues, please contact us at [email protected].