Trainerize incident

App Slowness

Notice Resolved View vendor source →

Trainerize experienced a notice incident on October 4, 2022, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2022, 08:46 PM UTC
Resolved
Oct 04, 2022, 08:58 PM UTC
Duration
12m
Detected by Pingoru
Oct 04, 2022, 08:46 PM UTC

Update timeline

  1. monitoring Oct 04, 2022, 08:46 PM UTC

    Just a heads up! The Trainerize app may be slow to load for some users. We have identified a performance issue related to our nutrition service system that has affected the performance of the entire app. We have deployed a fix and we are currently monitoring it. Our apologies for the inconvenience! Please continue to report any issues as we hope to resolve this issue as soon as possible.

  2. resolved Oct 04, 2022, 08:58 PM UTC

    FIXED ISSUE: Hi everyone, the app slowness has been resolved. Please continue reporting if you are experiencing any other issues with the app performance. Thank you!