Trainerize experienced a notice incident on November 9, 2023, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 09, 2023, 03:15 PM UTC
Our team is actively investigating blank pages showing up intermittently in our web app for certain customers. Apologies for any inconvenience. We'll keep you updated on our progress. Thank you for your patience!
- resolved Nov 09, 2023, 06:27 PM UTC
We've identified the issue related to a bug in our system that caused blank pages appearing on the web app for some customers and have since deployed a fix for those affected. This issue has now been resolved. Do not hesitate to reach out to our team if you need further help. Thank you for your patience and understanding.