Tradier experienced a major incident on October 18, 2024 affecting Trading and Balances, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
TradingBalances
Update timeline
- investigating Oct 18, 2024, 04:04 PM UTC
We are currently investigating this issue.
- investigating Oct 18, 2024, 04:05 PM UTC
We are continuing to investigate this issue.
- identified Oct 18, 2024, 05:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 18, 2024, 07:18 PM UTC
Trading will not resume on 10/18/2024. The Tradier Brokerage trading team will be closing expiring options on a best-efforts basis. All unclosed positions will be handled on 10/21/2024. Tradier Brokerage will work with customers to resolve any account issues.
- monitoring Oct 18, 2024, 10:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2024, 12:48 PM UTC
This incident has been resolved.