TrackVia incident

Vendor Outage - Integrations service

Notice Resolved View vendor source →

TrackVia experienced a notice incident on July 29, 2020, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 08:22 AM UTC
Resolved
Jul 29, 2020, 11:13 AM UTC
Duration
2h 51m
Detected by Pingoru
Jul 29, 2020, 08:22 AM UTC

Update timeline

  1. resolved Jul 29, 2020, 04:04 PM UTC

    Starting 1:22 AM PDT AWS EC2 instances had an increase in DNS lookup failures that resulted in a service degradation for job processing, APIM, Workbot components. AWS fixed the underlying issue at 4:13 AM PDT.