TrackVia experienced a minor incident on December 14, 2020 affecting Commercial Cloud, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Commercial Cloud
Update timeline
- investigating Dec 14, 2020, 04:24 PM UTC
TrackVia is currently investigating a performance issue in our Commercial cloud. No data has been lost and the problem should be resolved shortly.
- investigating Dec 14, 2020, 04:41 PM UTC
We are continuing to investigate this issue.
- investigating Dec 14, 2020, 04:44 PM UTC
Operational performance for the Commercial Cloud has been restored. All systems are operating normally.
- resolved Dec 14, 2020, 04:44 PM UTC
This incident has been resolved.