TrackVia incident

Partial System Outage in Private Cloud

Minor Resolved View vendor source →

TrackVia experienced a minor incident on February 17, 2021, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2021, 09:00 AM UTC
Resolved
Feb 17, 2021, 09:17 AM UTC
Duration
17m
Detected by Pingoru
Feb 17, 2021, 09:00 AM UTC

Update timeline

  1. resolved Mar 12, 2021, 02:57 AM UTC

    TrackVia infrastructure was temporarily unavailable for one of our customers. Application servers were accidentally disabled during the deploy process. Monitoring software notified the operations team and the issue was quickly resolved. duration on incident 16 minutes.