TrackVia experienced a minor incident on March 13, 2026 affecting Open API and Workato Service and 1 more component, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Open APIWorkato ServiceWeb Forms Services
Update timeline
- investigating Mar 13, 2026, 05:03 PM UTC
TrackVia is currently investigating an issue related to Oauth token creation for integration services. Workarounds are available for some services like Workato. TrackVia will provide updates as the investigation progresses. Should you have any questions or concerns, please reach out to TrackVia Support.
- identified Mar 15, 2026, 04:45 PM UTC
The issue has been identified and a solution is being prepared.
- monitoring Mar 17, 2026, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 03:42 PM UTC
This incident has been resolved.