TrackVia experienced a minor incident on July 1, 2026 affecting Commercial Cloud, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2026, 02:54 PM UTC
We are investigating reports that the undo feature on forms is not working as expected. We ask users to refrain from using the feature until the issue is resolved. We'll post an update as soon as we know more. Should you have any questions or concerns, please reach out to TrackVia Support.
- investigating Jul 01, 2026, 02:56 PM UTC
We are continuing to investigate this issue.
- identified Jul 01, 2026, 03:40 PM UTC
We have identified the root cause of the issue and our team is actively working on a solution. We will continue to provide updates as more information becomes available.
- monitoring Jul 01, 2026, 11:35 PM UTC
A resolution to the undo feature is currently being deployed. We will continue to monitor as the change is delivered.
- resolved Jul 01, 2026, 11:43 PM UTC
This incident has been resolved.