TrackVia experienced a notice incident on July 8, 2026 affecting Private Cloud and HIPAA Cloud and 1 more component, lasting 21h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Private CloudHIPAA CloudGov Cloud
Update timeline
- identified Jul 08, 2026, 10:36 PM UTC
We have identified an issue stemming from the latest version of Chrome that may prevent data from loading in grid views where the row height is manually set to 1 line. Workaround: Update the row height setting from 1 line to Automatically adjust. This restores normal functionality. We apologize for the inconvenience and will provide updates as more information becomes available.
- identified Jul 09, 2026, 02:55 PM UTC
This Issue has been resolved for HIPAA Customers
- identified Jul 09, 2026, 07:27 PM UTC
This Issue has been resolved for Private Cloud Customers
- resolved Jul 09, 2026, 08:32 PM UTC
This incident have been resolved for all environments