TrackTik Outage History

Nov 18, 10:10 EST Resolved - Cloudflare has fixed earlier widespread issues. We maintained full stability throughout the incident, and all TrackTik and Trackforce services are confirmed to be operating normally. Nov 18, 09:25 EST Monitoring - Due to Cloudflare outages affecting numerous sites today, we want to let our clients know TrackTik, GuardTek and Silvertrac remain operational and unaffected. The Trackforce corporate marketing website is affected and we are monitoring the situation closely for updates.

Oct 27, 08:30 EDT Resolved - The issue impacting the US West instance has been resolved. Some users experienced latency and timeouts due to elevated traffic conditions on Sat. Oct 25 and Sun. Oct. 26., 2025. Mitigation steps were applied, and service performance has returned to normal with no further delays observed. Thank you for your patience while we worked to restore stability. Oct 26, 21:42 EDT Monitoring - We have identified the source of the issue impacting the US West instance and have implemented mitigation measures. Our team is now monitoring the service to ensure stability. Oct 26, 20:44 EDT Investigating - We are currently investigating intermittent connectivity and login issues affecting the US West instance. Some users may experience problems signing in, submitting reports, or conducting tours in the Mobile Guard App and web portal. Our engineering team is actively working to restore full service.

Oct 20, 22:49 EDT Resolved - AWS has resolved the outage and reports all services are back to normal. Any temporary effects on TrackTik services should now be resolved Oct 20, 18:12 EDT Update - TrackTik customers may experience limited effects from the ongoing AWS outage. You may also still have delays when trying to reach our team via phone or chat, however, our email and web forms remain unaffected. Our teams are actively monitoring AWS updates and resolution timelines. Oct 20, 14:04 EDT Monitoring - Our customers may experience limited effects from the ongoing AWS outage. You may also encounter delays when trying to reach our team via call or chat. Our teams are actively monitoring AWS updates and resolution timelines.