TrackTik incident

TrackTik Service Disruption - US-West Region (California)

Critical Resolved View vendor source →

TrackTik experienced a critical incident on March 22, 2021 affecting TrackTik US, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2021, 03:40 PM UTC
Resolved
Mar 22, 2021, 04:05 PM UTC
Duration
25m
Detected by Pingoru
Mar 22, 2021, 03:40 PM UTC

Affected components

TrackTik US

Update timeline

  1. investigating Mar 22, 2021, 03:40 PM UTC

    We are currently experiencing a service disruption in our US-West Region (California). Our Engineering team is working to identify the root cause and implement a solution.

  2. monitoring Mar 22, 2021, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 22, 2021, 04:05 PM UTC

    Our Engineering team identified the root cause and resolved the issue.