TrackTik incident

Internet Connectivity issues on Amazon AWS Oregon Region impacting service

Major Resolved View vendor source →

TrackTik experienced a major incident on December 15, 2021 affecting TrackTik US, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:04 PM UTC
Resolved
Dec 15, 2021, 04:22 PM UTC
Duration
17m
Detected by Pingoru
Dec 15, 2021, 04:04 PM UTC

Affected components

TrackTik US

Update timeline

  1. investigating Dec 15, 2021, 04:04 PM UTC

    We are currently experiencing internet connectivity disruptions in our US West Amazon region (California) which is linked to the reported Amazon AWS Oregon network issues currently happening. The interruptions are intermittent, we are monitoring the situation and are in contact with Amazon AWS. Not ETA is available from Amazon yet.

  2. identified Dec 15, 2021, 04:05 PM UTC

    Amazon AWS is currently working on fixing the situation.

  3. resolved Dec 15, 2021, 04:22 PM UTC

    Amazon AWS report that they resolved their internet connectivity outage and that the internet traffic is back to normal. We are seeing that our service is also back online for our West coast region.