TrackTik experienced a notice incident on December 15, 2022 affecting TrackTik US, lasting 15s. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2022, 05:04 PM UTC
At 11:06 am EST today, we experienced a service disruption of 6 minutes that may have affected a limited number of customers in the North American regions. A change in the backend services took an unexpected time to complete. At 11:12 am EST, our Engineering team completed the return of the change; It took the server more time to return to a normal operating state than usual. All systems are back online, and users can access them. All data is safe and restored. If you have any issues logging back in, you can reach our support staff at [email protected].”
- resolved Dec 15, 2022, 05:04 PM UTC
This incident has been resolved.