TrackTik incident
Users attempting to install the TrackTik Guard tour app in the Google Playstore will not be able to locate the app.
TrackTik experienced a minor incident on February 19, 2022 affecting Mobile Guard App, lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 19, 2022, 10:19 PM UTC
An issue has been identified in our Playstore app and we are attempting to restore the ability to locate and install the app. Updates will be provided here as we receive them.
- identified Feb 19, 2022, 10:38 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 19, 2022, 11:03 PM UTC
A temporary measure has been put in place. The following link will allow for a direct download of the TrackTik Guard tour app: https://bit.ly/3LMjeFp If prompted select: 'Allow install from unknown sources'
- monitoring Feb 19, 2022, 11:11 PM UTC
We are now monitoring our App restore in the GooglePlay store. A temporary measure has been put in place. The following link will allow for a direct download of the TrackTik Guard tour app: https://bit.ly/3LMjeFp If prompted select: 'Allow install from unknown sources'
- resolved Feb 21, 2022, 12:52 PM UTC
This incident has been resolved.