TrackTik experienced a major incident on March 18, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 18, 2022, 11:32 PM UTC
Between 5:07 PM to 5:28 PM EST today, an incident with our replication services made portal access inaccessible for some users in the Eastern US region. Our Engineering team identified and restored services without any loss to user data. The root cause is still under investigation. Once we have more details, we will share them.