TrackTik incident

Issue with our upstream provider

Minor Resolved View vendor source →

TrackTik experienced a minor incident on March 22, 2024 affecting SMS Long Code, North America, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2024, 11:37 PM UTC
Resolved
Mar 24, 2024, 12:21 AM UTC
Duration
1d
Detected by Pingoru
Mar 22, 2024, 11:37 PM UTC

Affected components

SMS Long Code, North America

Update timeline

  1. investigating Mar 22, 2024, 11:37 PM UTC

    Our upstream provider, Twillio, is currently experiencing an issue that is affecting our ability to send SMS to some customers. We will resolve this incident once we have received confirmation that our upstream provider has resolved the issue.

  2. resolved Mar 24, 2024, 12:21 AM UTC

    This incident has been resolved.