TrackTik incident

Partial Outage with SMS Shift Offers

Major Resolved View vendor source →

TrackTik experienced a major incident on July 25, 2024 affecting SMS Long Code, North America, lasting 19h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 09:03 PM UTC
Resolved
Jul 26, 2024, 04:20 PM UTC
Duration
19h 17m
Detected by Pingoru
Jul 25, 2024, 09:03 PM UTC

Affected components

SMS Long Code, North America

Update timeline

  1. investigating Jul 25, 2024, 09:03 PM UTC

    We're currently experiencing issues with SMS Shift Offer responses no longer being received for some customers. We're working to restore services as soon as possible.

  2. resolved Jul 26, 2024, 04:20 PM UTC

    This incident has been resolved.