TrackTik experienced a major incident on September 3, 2024 affecting Service Delivery, lasting 7h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Service Delivery
Update timeline
- identified Sep 03, 2024, 02:54 PM UTC
A few clients may experience issues since last week where Runsheets are disappearing for their Mobile users. It seems to happen when the Runsheet spans over two days The issue has been identified and we are currently working to restore the functionality.
- resolved Sep 03, 2024, 09:59 PM UTC
This incident has been resolved.