TrackTik incident

Americas Infrastructure Disruption

Major Resolved View vendor source →

TrackTik experienced a major incident on December 16, 2024 affecting TrackTik US and TrackTik Canada, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 08:22 PM UTC
Resolved
Dec 16, 2024, 08:29 PM UTC
Duration
6m
Detected by Pingoru
Dec 16, 2024, 08:22 PM UTC

Affected components

TrackTik USTrackTik Canada

Update timeline

  1. investigating Dec 16, 2024, 08:22 PM UTC

    Customers on US West infrastructure may experience problems loading their portals. We are currently investigating the issue.

  2. investigating Dec 16, 2024, 08:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 16, 2024, 08:29 PM UTC

    Our services are now operating normally.