TPP Wholesale incident

Cloud Email Services - Partial Outage

Major Resolved View vendor source →

TPP Wholesale experienced a major incident on November 17, 2020, lasting 15h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2020, 04:15 AM UTC
Resolved
Nov 17, 2020, 07:23 PM UTC
Duration
15h 8m
Detected by Pingoru
Nov 17, 2020, 04:15 AM UTC

Update timeline

  1. investigating Nov 17, 2020, 04:15 AM UTC

    We’re currently experiencing a partial service outage with the following products and services: - Cloud Email Services Affected users will not be able to receive incoming emails that are hosted on our Cloud Platform. We appreciate your patience whilst our Platform Engineers look into this issue as a top priority. For regular updates, please visit our service status page.

  2. identified Nov 17, 2020, 04:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 17, 2020, 07:23 PM UTC

    This incident has been resolved.