TPP Wholesale experienced a minor incident on May 10, 2021, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 10, 2021, 01:14 AM UTC
We are currently investigating delays to SSL registrations & are working with our partners to identify the source of these delays. Please contact support.tppwholesale.com.au for delayed provisioning of SSLs in the meantime while we work on a fix. Apologies for any inconveniences this may cause and we appreciate your patience while we work on a resolution.
- resolved May 11, 2021, 04:24 AM UTC
We have now deployed a fix to an issue causing delays to SSL registrations; all systems are now operating as expected and SSL provisioning is happening in real-time. Should you require further information or have ongoing issues, please visit support.tppwholesale.com.au to chat with our support team. We'd like to thank everyone again for their patience while we resolved this issue.